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Terms & Conditions

At Mystic Soul Ritual Shop, we strive to provide exceptional products and services to our valued customers. We understand that sometimes a return may be necessary, and we are committed to handling such situations with utmost care and fairness. Please take a moment to familiarize yourself with our return policy outlined below:

No Returns or Refunds on Handmade Items, Custom Orders, or Used Items: As many of our items are crafted by hand and/or customized according to your preferences, we cannot accept returns or offer refunds on these products. Additionally, for hygiene and safety reasons, we cannot process returns on used items.

Case-by-Case Basis: Although all sales are final, we may process returns on a case-by-case basis. We want to ensure that every customer receives individual attention and the best possible resolution for their specific situation.

Damaged Items During Shipping: We take great care in packaging delicate items to ensure they arrive in perfect condition. However, if an item arrives damaged due to shipping, we are here to assist you in processing a claim through the United States Postal Service (USPS) insurance. Please contact us immediately upon receiving a damaged item, and we will guide you through the claim process to get a refund.
Reasonable Accommodations: While we do our best to accommodate our customers within reason, certain limitations may apply. We strive to find the fairest and most satisfactory resolution for both parties.

Notification and Return Procedure: If you believe you have a valid reason for a return, please notify us within 48 hours of receiving the item. To initiate the return process, contact our customer support team at or 760-547-1822. Our team will guide you through the necessary steps.

Item Condition and Packaging: To be eligible for a return, the item must be unused, undamaged, and in its original packaging. We reserve the right to assess the item's condition upon receipt before processing any refunds or exchanges.

Refunds and Exchange Policy: If your return is approved, we may offer an exchange for an item of equal value, store credit, or a refund to your original payment method, depending on the circumstances of the return.
Please note that our return policy is subject to change without prior notice. We recommend checking our website or contacting our customer support team for the most up-to-date information.

Thank you for choosing Mystic Soul Ritual Shop. We are dedicated to providing you with high-quality crystals and excellent customer service. If you have any questions or concerns about our return policy, please do not hesitate to reach out to us.

SMS PRIVACY POLICY AND TERMS Last updated: Dec. 1, 2023

The Mystic Soul Ritual Shop mobile message service (the "Service") is operated by Mystic Soul Ritual Shop (“Mystic Soul Ritual Shop”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mystic Soul Ritual Shop’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mystic Soul Ritual Shop through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mystic Soul Ritual Shop. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18334271584 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mystic Soul Ritual Shop mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18334271584 or email

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice. TERMS AND CONDITIONS:
1. All sales are final. Please see the above return policy for more information.
2. Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.
3. We accept payment via credit card, PayPal, or other payment methods as may be offered on the website from time to time. By making a purchase on this website, you agree to pay the full amount of the purchase price, including any applicable taxes and shipping fees.
4. We make every effort to ship products within 2-3 business days of receiving an order, unless it is a custom order, 7-14 days. However, we cannot guarantee delivery dates or times, as these are subject to factors outside of our control, such as weather, carrier delays, or other unforeseen circumstances.
5. We respect your privacy and will not sell, rent, or share your personal information with third parties, except as necessary to process and fulfill your order or as required by law.
6. Any disputes arising from or related to your use of this website or the purchase of our products shall be governed by the laws of the state in which we are located, without giving effect to any choice of law or conflict of law provisions. Any legal action or proceeding arising from or related to your use of this website or the purchase of our products shall be brought exclusively in a federal or state court located in the state in which we are located. By making a purchase on this website, you acknowledge that you have read and understood the above terms and conditions and agree to be bound by them. If you have any questions or concerns about these terms and conditions, please contact us before making a purchase. - Mystic Soul Ritual Shop
Legal disclaimer
Welcome to our spiritual community! By accessing and using this website, you agree to the following terms and conditions:
1. Our products are intended to assist with spiritual growth and personal development. However, they should not be used as a substitute for professional medical, legal, or financial advice. By purchasing products from this website, you acknowledge that they are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
2. We make every effort to ensure that the information on this website is accurate and up-to-date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
3. Our products are infused with positive energy and intention. However, we are not responsible for any harm or damage that may arise from the use of our products. You agree to indemnify and hold harmless our company and its affiliates, officers, agents, and employees from any and all claims, damages, expenses, or losses arising from your use of our products.
4. We believe in the power of crystals and other spiritual tools, but we do not make any claims as to their effectiveness. Your personal experience with our products may vary, and we encourage you to trust your intuition when using them.
5. We reserve the right to change or modify these terms and conditions at any time without prior notice.
6. This website may contain links to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. By accessing and using this website, you acknowledge that you have read and understood the above terms and conditions and agree to be bound by them. Thank you for being a part of our spiritual community!
- Mystic Soul Ritual Shop